Frequently asked questions

Where are you located?

Our office is located at 6603 Oak Hill Boulevard, Suite B, Tyler, Texas. We share the building with East Texas Foot and Ankle. Upon entering the building, you'll find us up the ramp on the left side in Suite B.

What is the fee for services?

Our comprehensive fee, which includes the test day, scoring, report writing, and a feedback session, is $1,890 when paid in full on the day of testing. Alternatively, we offer a 60-day payment plan totaling $2,200.

Is there a deposit for services?

Yes, a $300 deposit is required when scheduling your appointment. This deposit secures your testing slot and allows you the flexibility to reschedule as needed, ensuring we hold your appointment for you.

What's the payment plan?

Our payment plan is structured as follows: $833.33 is due at the time of your testing appointment, followed by $683.34 due 30 days after the appointment, and a final $683.33 payment due 60 days post-testing.

Do you take insurance?

We do not bill insurance directly. However, we can file an out-of-network claim on your behalf. Additionally, we will provide a Superbill that you can submit to your insurer for reimbursement. Since coverage varies by policy, our team will consult with your insurance provider to determine your specific out-of-network benefits, ensuring you have accurate information about potential reimbursements before you begin our services.

How do I schedule?

Please submit your scheduling request online through our website here.

Is there paperwork?

For your convenience, all initial paperwork can be completed through our online portal.

What is testing like?

Learn more about our testing process here.

How can I contact you?

You can reach us at (903) 636-7206 or via email at info@etxassessment.com.

How long is the testing appointment?

The testing appointment typically lasts around four hours, during which we complete all necessary assessments in a single session.

When will I get the report?

You will receive your report within 7 to 10 days after the completion of testing.

Will my results be explained?

Absolutely! We include a feedback session to discuss your report and answer any questions you may have.

Can testing help me receive school accommodations?

Yes, our testing can assist you in obtaining school accommodations. We provide documentation for IEP/504 plans and other general school accommodations.

Is your dog always in the office?

Our office dog, Ranger, is sometimes present. However, if you have allergies or a fear of dogs, Ranger can be temporarily removed from the office upon your request. Please indicate your preference in your initial paperwork.

Are services confidential?

Yes, all our services are confidential. We adhere to HIPAA regulations, ensuring the protection and confidential handling of your personal health information. Unauthorized access or disclosure of your health records is strictly prohibited.

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6603 Oak Hill Blvd. Suite B

Tyler, TX 75703

United States

+1 (903) 636-7206

info@etxassessment.com